A Dance Dress Shop account makes shopping at our site much easier, allowing you to: • Check the status of your current order and keep track of previous orders • Contact Customer Service with questions that you have • Store your shipping and payment information to make checking out a snap • Ask a question […]
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Support
I forgot my password
If you’ve forgotten your password, on home page,Please click right human icon Or just open this URL:https://www.smartsdance.com/my-account/lost-password/ Click the open windows”Forgot Password” And enter your register email address and click rest password. You will receive a link to create a new password via email.
How do I change my email
In our shop,You cant change the email. If you need to change the email,Please contact with us.
Which payment methods do you accept?
We can accept payment by Credit Card Through Paypal or by Bank Transfer,Western Union
Why was I asked for a “CPF” number? (Brazilian customers)
Our customers in Brazil have informed us that for international shipments, all individuals are supposed to state their “CPF” number on invoices and companies are required to include a “CNPJ” number. Therefore, if you want us to ship your order to Brazil, please make sure to provide the correct “CPF” or “CNPJ” number so your […]
What shipping methods do you offer?
Dance Dress Shop partners with major international shipping companies like DHL, UPS, FedEx,TNT and EMS to offer three shipping methods: Expedited Shipping: 3-5 business days Standard Shipping: 6-8 business days* Super Saver Shipping: 10-20 business days You can choose your preferred shipping method on the Order Information page during the checkout process. *Note: Due to […]
Do you ship to PO Boxes or APO/FPO military addresses?
Sorry, at this time our shipping partners are unable to ship to PO Boxes or APO/FPO military addresses addresses so you will need to provide a street address. If you provide a PO Box or APO/FPO military address, it will delay shipment of your items.
Are there any additional fees involved in international shipping?
In some cases, there will be VAT or other taxes, customs duties or fees levied by your destination country. Additional charges for taxes or customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs and taxation policies vary widely from country to […]