Our dresses aren’t just pulled from a warehouse – once your order is confirmed, our tailors begin selecting materials in the color you requested and cutting fabric based on your measurements. Even standard size dresses are made-to-order for each customer. The custom nature of our dresses means our cancellation policy is stricter than for other […]
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Support
do you have a measurement form?
Measurement Info : 1.Standard Size:Our Standard size is asia size.Also we can make your standard size.just offe standard size chart. 2.Customize Size:Our dress can be made as your measurement.So our dress is fitting. ONLINE MEASUREMENT CHART FOR WOMEN. + Download the chart ONLINE MEASUREMENT CHART FOR MEN SET. + Download the chart ONLINE MEASUREMENT CHART FOR MEN TOP. + Download the chart […]
Can you make it slightly higher in the back?
That is ok.We accept made-to-order/Custom Made/Customized Order. So Whatever custom size,custom color,custom style,are tailored just for you once you place your order. If you need longer in the back,please adjust Size#21 Follow image is about how to measure Size #21 Tip:Click for more measurement info
I do not want any stones. Is that all okay?
Yes.It is ok. You can select the stone options in product page. When you select different stone,the price will auto change.
Is there any extra charges to rush the shipping ?
There is not any extra charges to rush shipping.Often we use DHL,TNT,UPS to ship our dresses. We will check that.If we cant meet your date.we will let you know.
Does the dress include a panty underneath?
Yes,normally our dress have panty. If you don’t need it or special requestment about panty. Please write in the “order comments” or email us,when you place order.
I’ve returned my item; how soon will I receive my refund?
In most cases, we will refund your money within 48 hours after your package has been processed. The time it takes to receive your refund will differ based on the payment method you used. Credit/Debit Card It will take 7-45 days for your credit card company to process the refund and credit your account. PayPal […]
What does made-to-order/Custom Made/Customized mean?
Made-to-order means that all of our dance dresses, whether a standard or custom size,custom color,custom style,are tailored just for you once you place your order. This means that we don’t have a factory full of machine made dresses, instead they are all crafted by our highly skilled tailors.
How do I use My wishlist?
My Wishlist allows you to easily save products that you are interested in so that you can easily find them when you come back to shop at a later time. Click the “Add to Wishlist” on a product page to favorite an item You can create the name of wishlist and then click on the “Scroll […]
How do I write a review
Writing a review is easy to do, it helps other customers know more about our products, and you could win great prizes when you do so.