Support

If you have any question,Please submit ticket or click live support

Is there any extra cost for customized order for plus size?

There is not any extra cost for customized order for plus size.

Are Korean stones also called DMC stones?

Korean Stone is cheapest.now we dont use it now. Now we use DMC stone instead of Korean stones. DMC stone is more shine,and good quality than Korean stones.

How can i find the wholesale price?

Wholesale price based on different Q’TY,different price. Please contact with us to get the wholesale price.

1.login in your account 2.click”View My Order History” 3.Cick the order Number that you want to track. 4.in the “order history” There are express company and tracking number. When you click the number,it will auto open the tracking page. Any question,Please contact with us.

How do I calculate shipping costs?

in “SHIPPING COST” and then change the country as yours. our system will show the shipping costs. in our system,the shipping costs based on DHL.

What kind of stone is DMC?

DMC stone is more shine than Korean stone.it is similar to Czech stone.but the price is cheaper than Czech stone. Following it is the DMC color chart and size info. We use SS20 size,AB DMC stone as default

Will I have to pay additional taxes or tariffs on my Smarts Dance order?

Some countries charge taxes or other shipping charges on imported packages. We recommend checking with your local customs office for these charges before placing your order. Since these types of taxes and charges are subject to change at any time (and often change from day to day), we cannot incorporate these charges into the shipping […]

I want a particular design, can you create a special product for me?

Smarts Dance does offer a comprehensive set of customization options during the measuring process for any product you order. If there is something you would like to additionally add, you can contact us for quotation. after getting your request and we will add it to your offer if we are able to do this non-standard customization […]